If such issues are not addressed and resolved at the start of a globalization initiative, the resulting problems can create a ripple effect throughout your organization. For example, if a clear process is not in place for coordinating different language versions of documents, the complexity of managing changes to multiple versions can cause missed deadlines. Or, if there are not firm guidelines for determining who is authorized to edit content, the same document might be edited in different ways by multiple parties in different countries, creating inconsistency and quality problems.

By resolving such issues before the localization process is initiated through a Discovery Engagement, Business Process Design builds a solid foundation for multilingual content management, helping to ensure that deployment and ongoing development and maintenance of multilingual assets will proceed smoothly. The Business Process Design practice helps businesses achieve their globalization objectives, delivering the following benefits:

• Reduces overall risk and associated costs in creating and maintaining multilingual assets
• Speeds time-to-market by reducing chances of in-process changes and attendant mix-ups and rework
• Establishes framework to leverage knowledge and enhance communication across the organization
• Reduces the burden on internal resources by clarifying roles and responsibilities and diminishing bottlenecks that can cause schedule overruns